ClawBlitz ("we," "our," or "us") operates the ClawBlitz platform, a managed OpenClaw hosting service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using ClawBlitz, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the platform.
1. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide when you:
- Create an account (name, email address, password)
- Subscribe to a plan (billing address, payment information)
- Contact our support team (email address, message content)
- Configure OpenClaw deployments (API keys, bot tokens, configuration data)
Automatically Collected Information
When you access our platform, we automatically collect certain information, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on our platform
- Referring website addresses
- Device identifiers
Deployment Data
When you deploy OpenClaw instances through our platform, we collect and store:
- Deployment configuration settings
- Resource usage metrics (CPU, memory, bandwidth)
- Deployment logs for troubleshooting purposes
- Encrypted API keys and tokens required for your bots
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our managed hosting services
- Process your subscriptions and payments
- Send transactional emails (account confirmations, billing receipts, deployment alerts)
- Respond to your inquiries and support requests
- Monitor and analyze usage patterns to improve our platform
- Detect, prevent, and address technical issues or abuse
- Comply with legal obligations
- Send marketing communications (only with your consent, and you can opt out at any time)
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform.
| Cookie Type | Purpose |
|---|---|
| Essential | Required for authentication, session management, and security. These cannot be disabled. |
| Analytics | Help us understand how visitors interact with our platform so we can improve functionality. |
| Preferences | Remember your settings and preferences for a better experience. |
You can control cookies through your browser settings. Disabling cookies may affect some features of our platform.
4. Payment Processing
We use Stripe as our payment processor. When you subscribe to a ClawBlitz plan or make a payment, your payment information is collected and processed directly by Stripe. We do not store your full credit card number, CVV, or other sensitive payment details on our servers.
Stripe's privacy policy governs the collection and use of your payment information. We encourage you to review Stripe's Privacy Policy for more information.
We retain the following billing-related information:
- Stripe customer ID
- Subscription plan and status
- Last four digits of your payment method
- Billing address
- Invoice and payment history
5. How We Share Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party companies that help us operate our platform (e.g., Stripe for payments, cloud infrastructure providers for hosting)
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
6. Data Security
We implement industry-standard security measures to protect your data:
- All data transmitted to and from our platform is encrypted using TLS 1.3
- API keys and bot tokens are encrypted at rest using AES-256
- Deployments run in isolated environments
- Regular security audits and vulnerability assessments
- Access controls and authentication for all internal systems
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. Upon account deletion:
- Your deployment data and configurations are permanently deleted within 30 days
- Your account information is anonymized or deleted
- Billing records may be retained for up to 7 years as required by law
- Deployment logs are automatically purged after 90 days
8. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Opt-Out: Unsubscribe from marketing communications at any time
- Restriction: Request restriction of processing in certain circumstances
To exercise any of these rights, please contact us at [email protected].
9. Children's Privacy
ClawBlitz is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
ClawBlitz
Email: [email protected]